Free delivery on all orders

Shipping policy

At MadGoth, our goal is to provide reliable and transparent shipping across the United States.

We currently ship within the USA only. International shipping is not available at this time.

All US orders qualify for free standard shipping, with no minimum purchase required.



Order & Delivery Timeline

To help you know what to expect, here’s how our shipping process works:

Order Cut-Off Time

Orders placed by 5:00 PM (Mountain Time) are processed the same business day.
Orders placed after this time will be processed on the next business day.

Processing Time

Please allow 1–4 business days (Monday–Friday) for order preparation and dispatch.

Transit Time

Once shipped, orders typically arrive within 4–10 business days (Monday–Friday) depending on your location and the selected carrier.

Estimated Total Delivery Time

Most orders are delivered within 5–14 business days from the date of purchase.

Please note: delivery times are estimates and may vary during peak seasons, severe weather, holidays, or due to carrier delays.



Shipping Partners

We work with trusted US carriers to ensure safe and consistent delivery, including:

  • USPS

  • UPS

  • FedEx

The shipping carrier used for your order may vary depending on your location and package specifications.



Shipping Costs

Free Standard Shipping 
Every order shipped within the United States qualifies for free standard delivery.
No minimum order value is required.



Delivery Issues

If your package is delayed, lost, or arrives damaged, please contact us as soon as possible.
Our team will work directly with the shipping carrier to resolve the issue quickly and efficiently.

📧 Email: contact@madgoth.com



Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with your tracking number.

You can monitor your shipment through our Track My Order page using the provided tracking details.



Need Help?

If you have any questions regarding shipping or an existing order, our support team is happy to assist.

📧 Email: contact@madgoth.com

We aim to respond within 24 business hours (Monday–Friday).
Weekend messages will be answered on the next business day.



Store Details

MadGoth
30 N Gould St Ste R, Sheridan, WY 82801, USA
contact@madgoth.com
+1 386-251-8873
Mon–Fri, 9AM–5PM (MT)
Replies within 24hrs. Weekends answered Monday.